Onboarding & Support
We’re here for you.
Discovery Session
Define Goals
Unlimited Support Access
Technical Account Manager
Sales and Marketing University Access
Product Training
Project-Based Consultations
Implementation Manager
Initial Event Form Template Creation
Developer Kit Procurement Support
Priority Ticket Support
Optional Office Hours
End-user Staff Training
Customized Training Video
Enhancement Requests & Tracking
Optional Onsite Support
Standard
$1,500
Discovery Session : ✓
Define Goals : ✓
Unlimited Support Access : ✓
Technical Account Manager : ✓
Sales and Marketing University Access : ✓
Product Training : ✓
Project-Based Consultations : Up to 4 Projects per Year
Implementation Manager : 3 Months
Enterprise
$1,500 + $150 per event
Discovery Session : ✓
Define Goals : ✓
Unlimited Support Access : ✓
Technical Account Manager : ✓
Sales and Marketing University Access : ✓
Product Training : ✓
Project-Based Consultations : Up to 4 Projects per Year
Implementation Manager : Per License Term
Initial Event Form Template Creation : ✓
Developer Kit Procurement Support : ✓
Priority Ticket Support : ✓
Optional Office Hours : ✓
End-user Staff Training : ✓
Customized Training Video : ✓
Enhancement Requests & Tracking : ✓
Optional Onsite Support: ✓
Discovery Session
Define Goals
Unlimited Support Access
Technical Account Manager
Sales and Marketing University Access
Product Training
Project-Based Consultations
Implementation Manager
QuickStart Lite
$500
Discovery Session : ✓
Define Goals : ✓
Unlimited Support Access : ✓
Technical Account Manager : ✓
Sales and Marketing University Access : ✓
Project-Based Consultations : First Project
QuickStart
$1,500
Discovery Session : ✓
Define Goals : ✓
Unlimited Support Access : ✓
Technical Account Manager : ✓
Sales and Marketing University Access : ✓
Product Training : ✓
Project-Based Consultations : Up to 4 Projects per Year
Implementation Manager: 3 Months
White Glove
$10,000
Discovery Session : ✓
Define Goals : ✓
Unlimited Support Access : ✓
Technical Account Manager : ✓
Sales and Marketing University Access : ✓
Product Training : ✓
Project-Based Consultations : Unlimited
Implementation Manager: 1 Year
Support
Response times a 10th of the industry average.
SUCCESS TEAM
Your Implementation Manager helps you be successful right out of the gate. Your Technical Account Manager assists you in strategizing and executing throughout the lifetime of your relationship with us. Welcome to the team!
WORLD CLASS SUPPORT
In addition to your dedicated Success Team, Lead Liaison also has industry-leading support for the life of your contract. From technical expertise to how-to questions, no request is too big or small.
TRAINING
Take advantage of our onsite or offsite training. Whether onsite or via the web, one of our software experts will provide general usage concepts, advanced modules, or even project-specific guidance based on your needs.
PROFESSIONAL SERVICES
Our White Glove service allows you to be totally hands off, where our experts implement marketing campaigns, automations, and more on your behalf. We also offer custom development work and blocks of consulting hours.
Ready to get started?
