Uncovering Lost Opportunities – Why Website Visitor Tracking is Vital
In the next series of posts, we’ll be talking about website visitor tracking. The topics we’ll cover will span the following:
- Uncovering lost opportunities with website visitor tracking
- Getting the most from website visitor tracking
- Going beyond page views and gaining insight into online activity
- Actionable data from tracking visitors
- Understanding when to follow up, the importance of tracking
- Using website visitor tracking over time to build higher quality leads
In this post, we talk about topic #1, uncovering lost opportunities from visitor tracking.
Are you losing out on valuable opportunities? The sad reality is that if you aren’t taking advantage of website visitor tracking, you probably are. Many people think they don’t have time to delve too deeply into website visitor tracking, but the truth of the matter is that you can’t afford not to do so.
Perhaps the most important reason for tracking who visits your website is the fact that you cannot target an audience you don’t know. You also can’t make adjustments if you don’t know there is a problem.
By implementing a website visitor tracking system in your website, you can uncover a wealth of actionable data that can be used to improve your website and ultimately increase sales. If you have ever wondered why people are leaving your site, and more specifically, why they are choosing to leave your site at specific junctures, website visitor tracking can give you the insight you need. If your goal is to improve your website and make it more appealing to visitors, you need to find out exactly what visitors are doing once they are on your site, and at what point they choose to leave.
Without tracking visitors, you’re playing guessing games; you will have no idea what is going on in the minds of visitors. The good news is that you don’t need a crystal ball to figure it out.
While an online operation can provide an incredible number of benefits, there is one significant drawback. In a brick-and-mortar store, you would have the opportunity to hear a customer’s objections. You would have the chance to ask questions. You might even be able to find out what it would take to persuade them to stay and maybe even make a purchase.
That is an opportunity you simply don’t have when visitors come to your website and then leave without leaving a trace. You have no way of knowing what it is that they wanted when they arrived or why they left. Website visitor tracking can help to eliminate that disadvantage and give you the tools you need to uncover lost opportunities.
