Why is Website Visitor Tracking Important?

Many companies that engage with Lead Liaison are looking for website visitor tracking. The premise is simple – knowing which consumers are looking at a web site places a business in a unique position of power. Truly, visitor tracking is the key to business intelligence for companies of all sizes. Knowing who happens to be […]

Ethical Visitor Tracking

There will always be buzz in the analytics community about whether or not visitor tracking is ethical. With Facebook’s latest Messenger company and online privacy issues hot on the minds of many internet users, the issue of what data a company should or shouldn’t have access to will likely remain a hot news item over […]

The Best Social Commerce Networks for Lead Generation

How has the face of the marketing evolved since the origination of social networks? Before the spread of social media, good business relied solely on consumer-company interactions. In the modern day, businesses continuously search for ways to convert their consumer-company relationships into sales but the standard look of these relationships has changed. The focus has […]

Alternatives to Optify

Optify hit a brick wall in Q4 2013 and closed their doors. That’s unfortunate for the approximately 1,000 companies that currently have Optify installed on their website and are not using a marketing automation solution. We hate to see businesses close shop, but at the same time we’re delighted to offer new opportunities to former […]

Top 7 Ways to Maintain Customer Retention through Marketing Automation

It’s easy to get lost in the process of lead generation, mindlessly nurturing and scoring in order to convert and build your customer base. However, just as a top-scoring, warm lead is easier to persuade to sign the deal, increasing your customer retention even as little as 5% can produce increase in profit from 25% […]

Are you Staying on Top of Reputation Management?

Reputation management – as a business owner, do you think about it? How often are you scouting your brand on the Internet to see what people are saying about you? If this is something you’re not thinking about, you could be missing valuable opportunities to fix any outstanding customer service issues that are putting you […]

Grow Your Business through Customer Responsive Marketing Automation

Building a relationship with prospective customers should not be seen as a one-way street, with your brand constantly reaching out—calling, mailing, posting—and hearing nothing in return. Rather, this process is more successfully a bi-directional path with many winding trails. Encouraging customer responsive marketing automation will pave this process of nurturing your leads to their state […]

Marketing Automation: How Does the CEO Fit In?

When is it best for a company’s CEO to get involved with the marketing team’s overall efforts – this is the question marketing automation answers for many organizations. The idea that the CEO of any-sized company turns his or her back to the marketing team’s efforts – taking a “set it and forget it” approach […]

3 Steps to Drive Lead Qualification through Marketing Automation

It’s no surprise that marketing automation opens opportunities for managing your leads like never before; but how else can you use the system to benefit your business? A case study by Marketing Sherpa found that utilizing marketing automation can drive more 75% more leads. Even though you’ve got this huge flood of leads, we know […]

3 Ways Marketing Automation Helps to Build Your Buyer Persona

Implement successful marketing strategies and make the most of content-driven, scalable automation confidently through understanding your buyer persona. Marketing automation is a useful tool in gathering the analytics you need to build your buyer persona, strategically reach your target audience, and truly understand what they’re looking for. According to an article by Tony Zambito, thought […]

When Visitor Tracking Violates the Law

Make sure you understand where visitor tracking violates the law. Utter the term “sharing data” and most IT groups cringe.   Your legal team pulls out their cease and desist demands.  Your customers collectively scream “hell no”. Your company might be subjecting themselves to being involved in a lawsuit, such as what happened to Facebook in […]

Lead Nurturing Best Practices and Your Organization

It’s true that lead nurturing best practices are important to establishing good relationships with prospects, though many small businesses don’t really have the time or the resources to think about it. The act of adopting marketing automation into company processes is about giving your organization the ability to start nurturing leads and developing a deeper, […]

Pardot Competitors and Pardot Alternatives – What to Think About When Engaging with an Enterprise

Are you considering Pardot for your marketing automation system? Are you looking for Pardot competitors or Pardot alternatives? Pardot might be an excellent fit for your organization, but there’s a chance it might not be as well. If you’re considering Pardot make sure you realize you’re now considering Salesforce.com. It’s not like you’re dealing with […]

Using the Right Tools for Calculating Lifetime Customer Value

Most business owners know what a lifetime customer is – but calculating lifetime customer value is another story. It’s easy enough to determine what your ROI is on specific marketing keywords or facets of your campaigns – however, when it comes to calculating the lifetime value of customers, many businesses simply aren’t thinking long-term. From […]

Marketing Automation to Meet All Business Needs

Lead Liaison is busy adding bits and pieces to our marketing automation software that deliver a better customer experience all the way around. With marketing automation, it’s important to bend your solution to what your business needs – not try to change the way your business operates to best fit your marketing automation purchase. This […]